works perfectly, no complaints

i ordered a vertical band sealer and paid for express shipping. I recieved a horizontal sealer which took 13 days from payment to arrive. I immedietly told them I paid for and needed a vertical sealer urgently. They then sent me vertical stand which took another 10 days to arrive. However they sent the wrong vertical rod as it was 1mm too big to fit. So they then sent another rod, which took another 10 days to arrive. So after 33 days and asking for a partial refund, and getting nothing in return but poor customer service, we put it all together but it does not work well.  The quality is poor, it is noisy and the heat display is loose.